Shipping and Returns

Here is below our company Shipping, Return and Refund policy

Shipping and Handling

We offer a variety of shipping options to meet your shipping needs and all deliveries are insured and guaranteed against loss, theft and damage for their purchase value. When package shipped, scan copy air waybill document and tracking number will sent by email. Estimate time of arrival depending on address destination, normally from 7 to 12 business days.

Orders for items marked as ”next day” delivery and received by 3:00 p.m., Monday to Friday, will be dispatched if possible at the same day, provided the goods are in stock. The company reserves the right to use any available delivery method. While every effort will be made to meet the stated delivery times, the company accepts no liability for delays or failure to deliver.

We will inform estimate time of arrival depending on address destination, but it takes basically from 7 to 12 business days to get into destination:

• USA                    : From 3 to 4 business days
• Canada                : From 3 to 4 business days
• Australia               : From 1 to 2 business days
• Western Europe    : From 4 to 5 business days
• Eastern Europe     : From 4 to 5 business days
• South America       : From 4 to 5 business days
• Middle east            : From 2 to 3 business days.

There may be occasional delays beyond the posted shipping time. If your order is delayed beyond the expected timeframe, we will notify you of the delay via e-mail. Whenever possible, we will attempt to ship multiple items together to reduce shipping charges. Please see the item page to determine if this is possible for your order.

Return and Refund Policy

If you have a concern with surveying equipment purchased please contact us immediately, your equipment purchase covering with 14 days money back guarantee from the delivery date, you may return the item for a full refund to the original payment method. The returned item must be in its original condition and accompanied by all original packaging, the sales receipt or packing slip, warranty/registration cards, and instruction manuals. Please note that used products will not be accepted for return. Return shipping and handling fees are the responsibility of the customer and are nonrefundable.

Refunds will be processed to the original payment method. In cases where payment was made by check or money order, refunds will be issued by check. To facilitate the return process, kindly include your sales receipt or packing slip. For your protection, we recommend returning items via an insured and traceable shipping service. We are dedicated to ensuring your complete satisfaction with your purchase.